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Monday, 27 February 2012

MyAnswers: Should I add Google advertising (Google adsense) to my web site?

Posted on 21:01 by Unknown

The following MyAnswers solution 2202 is now available:

Should I add Google advertising (Google adsense) to my web site to generate income?


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Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

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Sunday, 26 February 2012

Email message: reason: 552-5.7.0 Our system detected an illegal attachment on your message.

Posted on 16:17 by Unknown

A lot of people use Gmail but don’t realise the limitations of the service.

 

In this case I emailed a client a zipped file which contains an executable program. Google could easily scan attachments to make sure the attachment doesn’t contain a known virus, but they’ve made the decision to simply stop all such emails.

There are a number of solutions to get around this issue to trick Google, but each requires work that isn’t necessary. Because of the time involved I now simply refund the client’s money and they miss out on the solution to their needs and I miss out on the sale. In time because of the work involved prices will most likely be increased to cover the additional workload created by services like Gmail. Unfortunately the extra time and effort caused by Google means it isn’t worth the time for the low value of the sale.

 

If you’re thinking about using Google’s Gmail service get to know its limitations. For business I would not normally recommend Gmail as an email service. Google isn’t the only service to make such decisions on the behalf of their users. I find those services that make too many decisions on behalf of users tend to damage the users experience, often without the users knowledge.

Kelvin Eldridge
www.OnlineConnections.com.au

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Thursday, 23 February 2012

MyAnswers: New Toshiba L750 the user set up Windows 7/32 bit instead of Windows 7/64 bit.

Posted on 03:55 by Unknown

The following MyAnswers solution 2201 is now available:

Setting up a brand new Toshiba L750 notebook the user set up Windows 7/32 bit instead of Windows 7/64 bit. This the approach to fix the problem and have Windows 7/64bit installed.


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Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

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Thursday, 16 February 2012

MyAnswers: Can I use a locked Boost Samsung Mini mobile phone running Android 2.3 with TPG?

Posted on 20:48 by Unknown

The following MyAnswers solution 2200 is now available:

Can I use a locked Boost Samsung Mini mobile phone running Android 2.3 with TPG?


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Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

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Sunday, 12 February 2012

MyAnswers: TPG mobile email message 550 5.7.1 ... Relaying denied.

Posted on 15:54 by Unknown

The following MyAnswers solution 2198 is now available:

When I try to send an email using a tethered computer with my TPG mobile service I get the message

550 5.7.1 <email address.>... Relaying denied. IP name possibly forged [49.196.5.88]".


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Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

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Friday, 10 February 2012

Templestowe Lower notebook wireless networking not working (notebook repair)

Posted on 15:04 by Unknown

Recently a customer in Templestowe Lower (called Lower Templestowe by most locals) called me out as the wireless networking on their notebook computer wasn’t working, but it was working on their iPad.

Their ASUS notebook had an external wireless dongle which I thought was a bit weird since it also had wireless built in. I repaired the computer and got the internal wireless working which fixed the problem. Whilst there I also cleaned up the computer and installed a good quality free anti-virus solution, which I’ve found through testing, to be better than other free anti-virus solutions and most of the commercial anti-virus solutions. The client no longer has to pay for an anti-virus solution every year.

The customer was very happy with the service. They were happy I was local. The previous person came from the other side of Melbourne. They were particularly impressed with the value I provided. The previous person charged $250 for fifteen minutes. I only charge for the time involved which would have been $33 for the same task. I understand the business model of other companies where they charge a set fee, and if they’re in and out quickly, they still charge the fee, but had they know about my service, they could have saved themselves over $200.

Kelvin Eldridge
www.OnlineConnections.com.au
Providing computer support in Templestowe, Templestowe Lower, Lower Plenty,
Montmorency, Eltham, Doncaster and Doncaster East
No call out fee. Satisfaction guaranteed.

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Doncaster East Smugmug customisation for photographer

Posted on 15:03 by Unknown

I was recently asked by a customer to customise their Smugmug (a photo hosting service) site so it looked more like a web site. The problem with Smugmug is the standard layout is a continuous list down the page and wasn’t considered very attractive. It was also felt the standard Smugmug layout didn’t help the client quickly find the relevant section of the site.

In a few hours I was able to research Smugmug and customise the site so the client had a site they were very happy with.

As a computer consultant and support person I have an extensive knowledge of computer technology including internet technologies. This allows me to assist clients when the technology isn’t their core business.

Kelvin Eldridge
www.OnlineConnections.com.au
Supporting business and home computer users in Templestowe, Templestowe Lower,
Doncaster, Doncaster East, Lower Plenty, Montmorency and Eltham
No call-out fee. Satisfaction guaranteed.


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