One thing I’m promoting to residents and local businesses in Templestowe, Templestowe Lower, Doncaster, Doncaster East, Lower Plenty, Montmorency and Eltham, is the advantage of dealing with a local computer support business.
Because I’m local and don’t charge a call-out fee, travel time, or a minimum fee, the only cost is the time to fix the problem.
One example is a restaurant in Doncaster East had Telstra repair a telephone point which ceased to work. The point was repositioned in another location, but the repair person didn’t know how to set up the broadband correctly for the business. The business called me in and I set the wiring up correctly, checked that all their devices worked correctly, including access to their Wi-Fi service.
The cost was $33 for a quarter of an hour’s work. Normally people could expect to pay much more for such a service.
Not all local businesses work this way, but it is the way I work. I once went to use a local business in Eltham to repair my garage door. Their call-out fee was the same whether I lived in neighbouring Templestowe, or lived in Werribee. To me that doesn’t encourage people to use a local business.
I’d like to encourage other local businesses to reconsider their call-out charges. It should be more cost effective to use a local business than calling out a business from the other side of the city.
By not having a call-out fee, travel time, or a minimum fee, in effect I’m now as cost effective as having a person onsite, but only being paying for their services when required.
If you have a computer related problem give me a call on 0415 910 703.
Kelvin Eldridge
www.OnlineConnections.com.au
Call 0415 910 703 if you have a computer related problem.
Servicing Templestowe, Doncaster, Eltham and the surrounding areas.